According to JupiterResearch's new report, "U.S. Wireless Carriers: How To
Compete If You're Not Verizon," most wireless customers are pleased with both
the services/coverage and customer service from their wireless carrier. The
report found that 68% are satisfied or very satisfied with the coverage and
services their carrier is providing, and only 10% of U.S. wireless customers
are dissatisfied. Despite widespread reporting by consumer groups that actual
U.S. wireless coverage is spotty and cellular service somewhat unreliable -
findings JupiterResearch does not dispute - consumer satisfaction levels are
"U.S. consumers have modest expectations of coverage and services, and
consumers moderate their expectations based on a carrier's reputation and
pricing," said Avi Greengart, senior analyst at JupiterResearch. "If you
brand yourself as a low cost ca... (more)
Samsung demonstrated an assortment of WiBro (wireless broadband) products and
technology at the annual Cellular Telecommunications & Internet Association
(CTIA) trade show. In the five months since it unveiled the first WiBro demo
in November 2004 in Korea, Samsung has been able to reduce the size of the
WiBro compartment, shrinking the equipment to a tenth of the size of the
Samsung intends to commercially launch WiBro data access systems and handsets
in Korea next year with sector data throughput speeds of up to 30 Mbps.
Samsung is to use the experience gained fr... (more)
Bringing features such as location-based services to non-Java GPS phones is a
significant untapped market. Not any more, though, thanks to the announcement
by Nextel that it is introducing the Nextel Wireless GPS Platform, an
application development environment that extends location-based services
(LBS) to a broader base of users.
"With the launch of the Nextel Wireless GPS Platform, we are able to bring
these exciting services to non-Java GPS phones," said Danny Bowman, vice
president, Wireless Data Services at Nextel.
The Nextel Wireless GPS Platform provides large corporate an... (more)
To add to last month's new Google Local service enabling people to connect
to information from their mobile phones or wireless device, Google has now
launched what it's calling "search in the palm of your hand."
Google Mobile, says the search giant, "makes it easy to access online
information — over 8 billion pages and a billion images — on your
cell phone or mobile device." You can also search more than a billion images
and get the one you need on your phone with Google Image Search.
The technology works only with sites that use XHTML, rather than traditional
HTML, t... (more)
Mobile Telesystems (MTS), the largest mobile operator in Russia and CIS, has
awarded an equipment upgrade and services contract to Motorola, to improve
the quality, capacity and performance of its Moscow macro region network,
MTS’ largest geographic region.
This contract will allow MTS to further improve its voice and data quality,
and help to reduce operating and capital expenses by introducing new
features, improving network usage capacity and optimizing network
architecture and topology.
The project includes base station upgrades in the Moscow macro region and the