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According to JupiterResearch's new report, "U.S. Wireless Carriers: How To Compete If You're Not Verizon," most wireless customers are pleased with both the services/coverage and customer service from their wireless carrier. The report found that 68% are satisfied or very satisfied with the coverage and services their carrier is providing, and only 10% of U.S. wireless customers are dissatisfied. Despite widespread reporting by consumer groups that actual U.S. wireless coverage is spotty and cellular service somewhat unreliable - findings JupiterResearch does not dispute - consumer satisfaction levels are uniformly high. "U.S. consumers have modest expectations of coverage and services, and consumers moderate their expectations based on a carrier's reputation and pricing," said Avi Greengart, senior analyst at JupiterResearch. "If you brand yourself as a low cost ca... (more)

'I Have Seen the Future... and It Is China'

Centrino's already on its way to China, and each major Chinese city can shortly expect to see its laptop-owning citizens surfing the Internet in public places such as hotels, bars, and restaurants. And this is only the tip of the iceberg in the world's fastest-growing wireless market. In Beijing, Intel Corp. recently announced that it has signed deals with China Mobile and China Netcom to help both companies launch wireless local area networks (WLANs) in China. What that means in a nutshell is that China Mobile and China Netcom will be building the WLAN in public sites, while In... (more)

Phoneomena Unveils Industry's First Wireless Application Pipe

"It is the next step in the evolution of wireless data," said Sumi Helal, President and CEO of Phoneomena, Inc., a leading mobile phone software, as his company unveiled xPhoneApp 2.0, the industry's first wireless application pipe. The innovative middleware allows enterprise developers to rapidly and easily create reliable mobile applications without having to learn or keep up with changing technologies such as J2ME, BREW, or Windows Mobile. xPhoneApp enables developers with Web programming experience to use their existing skill set to develop sophisticated mobile applications fo... (more)

Intel Pledges 1500 PCs, Wireless Support in Wake of Katrina

Intel Corporation is coordinating the donation of 1,500 laptop personal computers to the American Red Cross for distribution to shelters in support of Hurricane Katrina disaster relief efforts. In addition, Intel will donate 150 wireless Internet access points and 50 Tropos mesh radios to be deployed at the New Orleans Airport and in downtown New Orleans for Federal Emergency Management Agency, New Orleans government and citizen use. Intel employees will provide on-site technical assistance to ensure the success of all technical deployments. The PCs will be configured by Intel a... (more)

Android-Based Phone Protoypes Appear at Industry Conference in Spain

Google's Android operating system for cellphones was on display in Barcelona, Spain, this week as manufacturers like Texas Instruments displayed prototypes running the open-source OS. 'We're excited to see that people are excited about Android,' said Google in a statement released to coincide with the Mobile World Congress show in Barcelona. In the brief statement, the Mountain View, California-based company said the demonstrations of Android in Barcelona were "exactly the kind of momentum we hoped the announcement and the platform would generate." ... (more)