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(November 6, 2003) - The head of Microsoft's Mobile Devices division, Juha Christensen, is leaving the company, sparking rumors that the company's mobile initiatives may have encountered a speed bump or two. Juha Christensen, a Danish national, was a cofounder of Symbian, Microsoft's mobile market rival, but he left Symbian to join Microsoft four years ago, where he was responsible for the launch of Windows mobile software products. Christensen will leave Microsoft on December 1, to start his own San Francisco Bay-area mobile devices services company. Christensen's departure, just at the point when mobile devices are gaining in market strength, is seen as a blow to Microsoft's efforts in building relationships with carriers and manufacturers. "We can't comment on why Juha is leaving Microsoft," observed an IBM spokesperson, "but, with his background at Symbian and th... (more)

Report: 68% of U.S. Wireless Customers Are Satisfied with Carrier

According to JupiterResearch's new report, "U.S. Wireless Carriers: How To Compete If You're Not Verizon," most wireless customers are pleased with both the services/coverage and customer service from their wireless carrier. The report found that 68% are satisfied or very satisfied with the coverage and services their carrier is providing, and only 10% of U.S. wireless customers are dissatisfied. Despite widespread reporting by consumer groups that actual U.S. wireless coverage is spotty and cellular service somewhat unreliable - findings JupiterResearch does not dispute - consum... (more)

Intel Pledges 1500 PCs, Wireless Support in Wake of Katrina

Intel Corporation is coordinating the donation of 1,500 laptop personal computers to the American Red Cross for distribution to shelters in support of Hurricane Katrina disaster relief efforts. In addition, Intel will donate 150 wireless Internet access points and 50 Tropos mesh radios to be deployed at the New Orleans Airport and in downtown New Orleans for Federal Emergency Management Agency, New Orleans government and citizen use. Intel employees will provide on-site technical assistance to ensure the success of all technical deployments. The PCs will be configured by Intel a... (more)

Nortel Adds Partner Assurance Contract to its SMB Services Portfolio

Nortel has extended its already broad channel partner 'Assurance' services portfolio for Europe, Middle East and Africa (EMEA) with the addition of the small and medium business (SMB) Partner Assurance Contract (PAC). PAC has been developed and packaged specifically for the use of those partners in the SMB market, says the company. SMB PAC is a partner-owned contract and provides a direct service into Nortel's technical support infrastructure via the company's eServices portal. Once the annually renewable contract is set up via the SMB partners' Nortel distributor, the SMB Partne... (more)

Verizon, NFL Team Up to Offer Live NFL Network Game Broadcasts on Verizon's Consumer Broadband Services

The National Football League and Verizon Communications have agreed to deliver live NFL Network sports and entertainment programming via Verizon's consumer broadband services, beginning Dec. 7 with the matchup between the Pittsburgh Steelers and the Cleveland Browns. Verizon already offers the NFL Network television channel to subscribers of its FiOS TV Service and is the only Internet service provider to deliver selected NFL Network programming over broadband. The deal includes live, online broadcasts of NFL Network's Thursday and Saturday regular season games, certain college f... (more)